What should a hire controller job advert include?

Within tool and plant hire, it is the hire controller’s job to manage all of the orders with suppliers and facilitating contracts. If a plant and tool hire supplier wants to be known for a good service, having a good hire controller in place is vital.

The hire controller is the main contact for customers and they help to achieve a high standard of service to clients and contractors. There is, of course, the classic components of a job advert, but if your plant or tool hire company is recruiting for a hire controller, what should you include in the advert?

Hire controller job description

The job description is a chance to introduce your company and disclose that you are recruiting for a hire controller. Within the job description, you should include details of the type of contract, level of experience required and the main responsibility of the role.

Most hire controller vacancies require some experience of working in tool and plant hire, whether it be in the construction industry or another.

Hire controller responsibilities

When writing up the responsibilities of the role, consider what the main duties your current hire controller fulfils on a day to day basis. Be sure to be thorough with what tasks are included in the job. Most likely, responsibilities will include but aren’t limited to:

  • Building lasting relationships with customers
  • Organising transport
  • Managing hire orders through IT system
  • Resolving customer queries and complaints

Hire controller requirements

The main requirement for a hire controller role is customer service. Creating relationships with clients and managing the process make this, communication and organisational skills a must-include in the job advert.

As well as service skills, the hire controller will need to be competent using IT software and prioritising projects. Depending on the level of the role being advertised, previous experience may be desired from a role with similar responsibilities such as hire assistant; hire manager; hire coordinator, rental manager, assistant manager or assistant branch manager.

Hire controller recruitment company

At the beginning of the recruitment process, the goal is to find the best person for the job. Embark Recruitment has vast experience in matching high-quality hire controllers with tool and plant suppliers across the country. With plenty of hire controllers on our database, we make plant and tool hire recruitment easy.

Find out more about listing your vacancy with us here. Alternatively, call us on 01530 588 841 or email