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Tool Hire Controller (1986)

7th November 2019
Bristol - Bedminster
Job Type
Contract Type
Full Time
£20 - £23k
Start Date:
Contact Name:


Working for a leading Tool and Equipment Hire company, you will be working as a Tool Hire Controller, working with colleagues to achieve a high standard of service to clients & contractors. You will be serving on the trade counter, as well as taking calls, processing emails and booking equipment in and out through our bespoke IT platform. We are looking for enthusiastic individual to join an outstanding team, who has previous Hire Control experience within a Tool Hire / Trade Counter environment. This is a full time, permanent position.

Key Responsibilities

As Tool Hire Controller, your job role will include:

  • Building lasting relationships with repeat customers
  • Taking on and off hire calls
  • Serving customers on the trade counter
  • Organising transport
  • Raising contracts on bespoke IT system
  • Organised, able to prioritise workload
  • Filing / admin tasks
  • Resolve customer queries / complaints
  • Undertake other duties as required

Skills & Requirements

The ideal candidate for the Tool Hire Controller vacancy will have:

  • Previous experience in one or more of the following roles: Hire Assistant; Hire Desk Co-ordinator; Rental Manager; Hire Controller; Senior Hire Controller; Hire Manger; Assistant Manager, Assistant Branch Manager
  • Great telephone manner
  • Strong commitment to deliver excellent customer service
  • Organised with the ability to prioritise multiple tasks
  • Excellent time management skills
  • Excellent communication skills
  • IT literate
  • Full UK drivers licence


The benefits for the Tool Hire Controller vacancy will be:

  • Bonus scheme
  • Pension scheme
  • Full time permanent position
  • Opportunities to progress


This role would suit someone within these areas:

  • Bristol
  • Bedminster
  • Keynsham
  • Nailsea
  • Mangotsfield
  • Avon


Please follow the link to apply.

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