The Role:
A successful Regional Tool Hire provider are looking for an enthusiastic individual to join an outstanding team. This is a full time, permanent position with no weekend work, working with colleagues to achieve a high standard of service to clients & contractors. We are looking for an enthusiastic Hire Controller to join this leading company. You will ideally have previous experience of working within a Construction Hire / Trade Counter environment, providing construction hire equipment to sites as required.
Monday to Friday with no weekend work.
Key Responsibilities:
As Hire Controller – Tool Hire, your job role would include:
Building lasting relationships with repeat customers
Taking on and off hire calls
Organising transport
Raising contracts on bespoke IT system
Organised, able to prioritise workload
Filing / admin tasks
Resolve customer queries / complaints
Skills:
The ideal Hire Controller – Tool Hire, candidate will have:
Previous experience in one or more of the following roles: Hire Administrator; Hire Controller; Senior Hire Controller; Hire Assistant; Hire Manger; Hire Co-Ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager, Trade Counter
You will ideally have previous experience within the Construction Equipment / Hire Industry and Customer Service
Excellent communication and organisational skills
Essential time management and priority planning
You must be confident using IT software
You need to commit to deliver excellent customer service
Benefits:
Within the role of Hire Controller – Tool Hire, you would receive:
Bonus scheme
Pension scheme
No weekend work
Full time permanent position
Opportunities for career progression
Monday to Friday Hours
Location:
This role would suit someone within these areas:
Wembley
Neasden
Wilesden
Brent Cross
Kingsbury
Harrow
Park Royal
Perivale
Ealing
West London
